Support and Maintenance

The Right Support When You Need It

Outsourcing of technical support and maintenance services has become more prevalent amongst customers due to pressures on margins and operating costs.

Tritec Systems provide a range of technical support and maintenance services offering service level agreements designed to meet individual customer requirements and budgets.

We provide support services ranging from office hours telephone support through to 24/7/365 on-site support with guaranteed response times.

We have support agreements in place with leading UK businesses in the manufacturing, automotive, food & drink and utility industries.

Support agreements may include some or all of the following services:-

> 24/7/365 emergency call-out with guaranteed response time.

> Same or next working day on-site support.

> Telephone / remote support and diagnostics.

> Preventative maintenance.

> Backups.

> Disaster recovery.

We specialise in providing support and maintenance services for a range of business assets and equipment including:-

> Control and automation systems.

> Computer systems and networks.

> Software applications.